Sales & Refunds

DELIVERY TIMES

Delivery times for items that are not in our own stock is only indicative and provided that the product can be ordered from our suppliers.


Estimated delivery time for Denmark: 2-3 days
Estimated delivery time for U.S: 5-7 days
Other : 5-7 days


In rare cases, a product be discontinued, sold or be out of stock.
You will always be notified of any delays.
NB: Custom clearance is not within the delivery time.

 

What type of packaging will you use to ship my order?
We will ship your order in a discreet, plain envelope or box with a return name of:

 


SCI

Industrivej 28

Postbox 279

4000 Roskilde

Denmark


 PRICES

Upper right corner you are able to choose what kind of currency you prefer to show.

The final price will be calculated to Euros (€)
If you got any questions about this, please feel free to contact us. 

PAYMENT

We use a secure payment with SSL encryption (Secure Socket Layer). We have no access to your card and can never withdraw a larger amount from your account than you have approved the order.We first pull money from your card when the item sent to you.

We do not charge payment fee for card payments.

 

WARRANTY

All goods bought at smokerschoiceint.com/smokers.nu - The warranty starts the day you receive the product, and is covered in 24 months of warranty.
Upon receipt of a defective or faulty product, contact us as soon as possible.The warranty does not cover defects or damages directly or indirectly caused by misuse, abuse or tampering.

 

RIGHT OF WITHDRAWAL

You have 30 days to cancel on all purchases from the day you receive your product.

Beacuse of the COVID-19 we only receive products in the original packing. 
Please get in touch for details or if you got questions.

To withdraw, use the enclosed return form.

We pay for the return shipping within Denmark of the withdrawal or exchange if the enclosed Post Denmark waybill used.

You are responsible for all damage while the product is in your custody and while being transported to us. In exchange for other goods not supplied new waybill. In repeated cases of withdrawal liability to pay the return shipping therefore you as a buyer.

 

REFUND OF returned goods

Goods returned in the same condition as when received, will be fully refunded.

You are liable for a possible. deterioration in the value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and the way they operate. Goods which clearly put into service before the return or where significant material deficiencies will be assessed individually for resale and any impairment will be deducted from the amount refunded. If in doubt, contact us for a preliminary assessment. 

In case of any complain, fails og product damage - Let us know if you would like to use you 14 days cancellation, or want new products to be shipped.

Be aware that if the purchase amount is refunded to MasterCard, VISA or VISA Electron, so it can take up to 30 days before the money goes into your account Said refund to credit card, it takes 1-7 business days before the money goes into your account .

 

Goods returned in the same condition as when received, will be fully refunded.

You are liable for a possible. deterioration in the value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and the way they operate. Goods which clearly put into service before the return or where significant material deficiencies will be assessed individually for resale and any impairment will be