FAQ
Smokers Choice is more than just a brand — it’s a lifestyle. We focus on quality, design, and community. Our papers and filters are made from carefully selected materials to ensure the smoothest experience possible.
All Smokers Choice papers and filters are designed in Denmark and produced under strict quality control in collaboration with trusted manufacturers. We continuously test and refine our materials to maintain premium standards.
Yes. Our papers are made from natural, chlorine-free fibers, and our packaging is designed to minimize waste. We’re constantly improving our production methods to reduce environmental impact.
Yes, we ship to most countries. Shipping rates and times vary depending on location. You can see exact delivery options at checkout.
We pack and ship all orders within 1 business day. Delivery in Denmark usually takes 2–3 days with GLS. For international orders, please allow 3–7 business days depending on your country.
We offer a 30-day return guarantee for unused or lightly used products. Simply contact us at kontakt@smokerschoiceint.com with your order number, and we’ll guide you through the return process.
Yes! Our products are available in kiosks, convenience stores, and lifestyle shops across Denmark — as well as through selected online retailers. You can find a list of stores under our Stores page or click here.
Yes. We regularly offer limited-edition bundles and special promotions. Sign up for our newsletter or follow us on Instagram to be the first to know about new drops.
If you want to sell Smokers Choice products or collaborate with us, please contact our sales team at kontakt@smokerschoiceint.com. We’re always open to partnerships with like-minded retailers and creators.
We’re sorry for any inconvenience! Please email us at kontakt@smokerschoiceint.com within 5 days of delivery with your order number and photos of the issue. We’ll replace or refund your order as quickly as possible.